Terms & Conditions

Welcome to Ziova (“Ziova”, “we”, “us”, or “our”). Ziova is an AI-powered university admissions guidance platform available at ziova.ai, designed to support international students in their higher education application journey.

By accessing or using Ziova — whether as a Student, Parent, or any other user — you agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, please do not use the platform.

These Terms constitute a legally binding agreement governed by the laws of India. Ziova’s trademark filings are in progress under Class 41 and Class 42 with the relevant Indian intellectual property authorities.

These Terms apply to the demo and beta testing phase of Ziova only. This is not a final or commercially released product. Final Terms & Conditions will be issued separately prior to public launch.

Nature of This Version

Ziova is currently operating as a closed demo and beta testing platform, made available to a limited, invitation-only group of users. By participating, you acknowledge and agree that:

• This is a testing environment, not a finished or commercially released product.
• Features, functionality, scoring models, and AI outputs are experimental and subject to change at any time without notice.
• Bugs, errors, data inaccuracies, and interruptions to service may occur.
• Access is provided free of charge solely for the purpose of testing and providing feedback.
• These Terms are interim and will be superseded by final Terms & Conditions before public launch.

Data Privacy During Testing

Even in this demo and testing environment, Ziova is committed to handling your data responsibly. We will make every reasonable effort to keep your data private and secure during this phase. Specifically:

• Your personal data will not be shared with any third party for commercial purposes.
• Data collected during beta testing will be used solely to develop, test, and improve the Ziova platform.
• We will apply the same data security principles during testing as we intend to apply at launch.
• You may request deletion of your data at any time by contacting hello@ziova.ai.

However, as this is a testing phase, Ziova cannot guarantee the same level of data protection, system security, or platform stability that will be in place at launch. You participate in this testing phase at your own discretion and risk.

Liability Exclusion for Demo Version

To the maximum extent permitted by applicable law, Ziova expressly excludes all liability arising from your use of this demo and beta testing version, including but not limited to:

• Loss, corruption, or unauthorised access to data submitted during the testing phase.
• Inaccurate, incomplete, or misleading AI-generated outputs, scores, or recommendations.
• Service downtime, feature failures, or loss of access during testing.
• Any decisions made in reliance on information or outputs generated by this demo version.

By using this demo version, you accept that it is provided purely for testing purposes and that Ziova’s liability is limited to the fullest extent permitted by Indian law.

Confidentiality of Demo Access

Beta testers agree to keep details of the platform, its features, and their testing experience confidential. Screenshots, outputs, or access must not be shared with third parties without prior written consent from Ziova.

Who May Use Ziova

Ziova is designed for students in Grades 11 and 12 (typically aged 15–18) preparing for university applications. Use of the platform by individuals under the age of 18 requires a parent or legal guardian to review and accept these Terms on their behalf.

Account Creation

When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.

Parent Accounts

A parent or guardian may be granted read-only access to a student’s Ziova profile via an invitation link generated by the student. Parent accounts:

• Require approval from the student before access is granted.
• Are limited to viewing information — parents cannot edit student profiles or settings.
• Require the parent's email address to be provided during account creation.

Guidance Only

All content, scoring, roadmaps, recommendations, and responses generated by Ziova’s AI systems — including the AI Mentor, profile scoring, gap analysis, university suggestions, and Major Explorer — are provided for informational and guidance purposes only.

Ziova’s AI outputs do not constitute:

• Professional educational, career, or academic counselling advice.
• Legal advice of any kind.
• A guarantee, prediction, or assurance of university admission.

No Guarantee of Outcomes

Ziova makes no representations or warranties regarding a student’s likelihood of admission to any university. Admissions decisions are made solely by the respective institutions and are outside Ziova’s control. During the demo and beta phase, AI outputs are particularly experimental and must not be relied upon for any actual application decisions.

Human Review Recommended

We strongly recommend that users consult qualified school counsellors, education consultants, or other appropriate professionals before making any significant decisions based on Ziova’s outputs.

What We Collect

To provide its services, Ziova collects the following categories of personal data:

• Identity information: full name, grade, country of residence, curriculum type.
• Academic data: subject grades, predicted scores, and standardised test results.
• Profile data: extracurricular activities, awards, volunteer hours, and application-relevant information.
• Application data: target universities, intended major(s), and application outcomes.
• Parent data: parent or guardian email address, where a parent account is created.

How We Use Your Data

Your data is used to:

• Generate personalised AI-powered insights, scores, roadmaps, and recommendations.
• Provide profile-aware guidance through the AI Mentor.
• Filter and display relevant opportunities, articles, and university information.
• Enable parent read-only access where authorised by the student.
• Test and improve the platform during the beta phase.

Our Commitment to Privacy During Testing

Although this is a demo and testing phase, we are committed to handling your data responsibly. We will make every reasonable effort to ensure your data remains private and is not used for any purpose beyond platform development and testing. We will not sell, rent, or commercially exploit your personal data at any stage.

Data Sharing

Ziova does not sell your personal data to third parties. Data may be processed by the third-party services listed in Section 6 as necessary to operate the platform.

Data Retention

We retain your personal data for as long as your account remains active. If you delete your account, we will delete or anonymise your personal data within 30 days, except where retention is required by applicable law.

Minor Data Protection

As most Ziova users are under 18, we take the protection of minor data seriously. We collect only the data necessary to provide the platform’s features and do not use minor data for advertising purposes. Parents or guardians with concerns about their child’s data may contact us at hello@ziova.ai.

Ziova is built on and integrates with the following third-party platforms, each of which may process your data as part of delivering the service:

Lovable (lovable.app) — The no-code application builder on which Ziova is developed and hosted. Lovable may process data as part of platform infrastructure operations.

Supabase — Provides all authentication services and database storage. Your account credentials and profile data are stored and managed via Supabase.

Anthropic (Claude API) — All AI-generated responses, scores, recommendations, and conversational features within Ziova are powered by Anthropic’s Claude API. Prompts and profile data may be transmitted to Anthropic’s systems to generate responses.

By using Ziova, you acknowledge and consent to data being processed by these third-party providers. We recommend reviewing their respective privacy policies. Ziova is not responsible for the data practices of these services beyond our contractual arrangements with them.

All content on Ziova — including the platform design, AI models, scoring methodologies, text, graphics, and the Ziova name and logo — is the intellectual property of Ziova and its licensors.

Ziova’s trademark applications are pending in India under Class 41 (Educational Services) and Class 42 (Technology Services). Unauthorised use of the Ziova name, logo, or branding is prohibited.

You may not copy, reproduce, distribute, or create derivative works from any Ziova content without prior written permission.

You agree not to:

• Provide false, misleading, or fabricated academic or personal information.
• Attempt to reverse-engineer, scrape, or misuse any part of the Ziova platform.
• Use the platform for any unlawful purpose.
• Share your account credentials with others or allow third parties to access your account.
• Share, publish, or disclose platform features, outputs, or beta access with unauthorised third parties.
• Use Ziova's AI outputs in any way that could cause harm to yourself or others.

You have the right to:

• Access the personal data Ziova holds about you.
• Request correction of inaccurate data.
• Request deletion of your account and all associated personal data by contacting hello@ziova.ai.
• Withdraw consent to data processing, subject to any legal obligations Ziova may have to retain data.

To exercise any of these rights, please contact us at hello@ziova.ai. We will respond to all requests within 30 days.

This section is particularly important for the demo and beta phase. Please read carefully.

To the maximum extent permitted by applicable Indian law, Ziova and its founders, team members, and affiliates shall not be liable for any loss or damage arising from your use of this demo and beta testing platform, including but not limited to:

• Inaccuracies in AI-generated content, scoring, or recommendations.
• Any university admissions outcome, whether positive or negative.
• Loss, corruption, or unauthorised access to data during the testing phase.
• Service downtime, feature failures, or platform errors.
• Any decisions made in reliance on outputs generated by this demo version.
• Any indirect, incidental, or consequential damages of any kind.

Your use of this demo version of Ziova is entirely at your own risk. The platform is provided “as is” and “as available” during the beta phase, without warranties of any kind, whether express, implied, or statutory.

Nothing in these Terms limits liability for fraud, death, or personal injury caused by negligence, or any other liability that cannot be excluded under applicable Indian law.

Ziova is currently free to use and is not monetised. In the future, Ziova may introduce paid plans, premium features, or subscription tiers. Users will be notified in advance of any changes. Nothing in these Terms obligates you to pay for any services not yet introduced.

Ziova reserves the right to update these Terms at any time. As this is a demo phase, Terms may be updated frequently as the product evolves. Where changes are material, we will notify users by email or through a notice on the platform.

Final Terms & Conditions will be issued as a separate document prior to the public launch of the platform.

These Terms are governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms or your use of Ziova shall be subject to the exclusive jurisdiction of the courts of India.

For any questions, concerns, or requests relating to these Terms or your data, please contact:

Email hello@ziova.ai
Website ziova.ai